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Follow the instructions below to check if Room Alert Link (installed on your computer) is successfully communicating with RoomAlert.com.
Room Alert Link can discover these types of Room Alert Monitors: Room Alert 32S, 12S, 3S, 32E/W, 12E, 4E, 3E and 3W. Looking for information about your Room Alert Monitor pushing its sensor data to RoomAlert.com? Please see How To Troubleshoot A Room Alert Monitor’s Sensor Data Pushes Not Getting Through To RoomAlert.com.
You may install Room Alert Link by following these steps: 1. Log in to your account at RoomAlert.com. In order to download and configure Room Alert Link, you must log in as an admin-level or operator-level user. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User […]
When you install Room Alert Link on your computer, you’ll need your authorization key. To find your key, please follow the steps below. 1. Log in to your account at RoomAlert.com. In order to configure Room Alert Link, you must log in as an admin-level or operator-level user. For more information, please see the “Types […]
You should have certain ports on your network open for Room Alert and Room Alert products to communicate and perform tasks. Select the tabs below to view information about each port used by the Room Alert Monitor, Room Alert Manager software, RoomAlert.com, Room Alert Link, the Device Discovery utility, Device ManageR (Legacy) and 3rd-party SNMP […]
You may update the firmware on your Room Alert Monitor in one of these 4 ways: 1. With Room Alert Discovery utility. – Available with all levels of RoomAlert.com, including the unpaid Base account. – Updates only 2. With Room Alert Manager software. – Available with a Professional or higher RoomAlert.com account. – Updates only […]
We'd love to talk with you about your monitoring needs. Contact one of our Product Specialists for a free consultation.
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 4E | |
| Room Alert 3E | |
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
